Resilience is a skill that only comes into view “in an emergency.” It takes a storm to show which trees are firmly rooted. And it takes a stressful situation to put resilient behavior to the test.
As such, the best time to bolster team resilience is in the midst of a storm. The good thing about this: If a team realizes that it can cope with a complex situation, it comes out stronger in the end. But even from a prophylactic point of view, it makes sense to replenish the team’s resources. Once the storm is past, you and your team can revisit the lessons learned to prepare for the challenges ahead.